All Your Frequently Asked Questions and Concerns, Answered
Savvy Turtle Customer Service
Founded in 2000, Savvy Turtle is proud to be an American-owned seller of high-quality, trendy t-shirts. Our commitment to our customers means that we do everything we can to make sure they have a positive buying experience and are completely satisfied with our product.
We always strive to provide the customer experience for our wonderful clients. There are a few different places that you can purchase our high-quality products, including Amazon and Redbubble. If you have a question, please read the information below. If your question is not answered, contact us here.
Savvy Turtle on Amazon
Amazon.com is the biggest online marketplace, offering nearly everything you could want to buy, including books, music, electronics, apparel and accessories.
Savvy Turtle has been selling our high-quality products on Amazon since 2017. If you choose to shop Savvy Turtle on Amazon, this information may help you.
The A-Z Guarantee
Amazon offers both its buyers and sellers a customer service program called the A-Z Guarantee. This program helps customers know that Amazon has their back when buying from the site. Thanks to the A-Z Guarantee, if you buy something on Amazon and you receive a product that is substantially different from the one you believe you ordered, all you need to do is file an A-Z claim and Amazon will investigate the issue with the seller.
Of course, we promise that all of our products are of superior quality, and we stand behind everything we make and sell. That’s why we work with Amazon to ensure our clients are thrilled with the item they purchase.
When you buy on Amazon, you can rest easy knowing that they handle almost every step of the process, including ordering, shipping, returns, and exchanges. They will even automatically ask you to leave a review of our products! You can learn how to leave a review on Amazon for your Savvy Turtle purchase here .
Why do they handle most of the process? Because we use Fulfillment by Amazon (FBA). That means they take care of most aspects of your sale, including packing, shipping, returns and customer service. We chose to be a part of FBA because it offers our customers so many amazing perks! With Fulfillment by Amazon, our products are eligible for Prime orders and two-day shipping.
Plus, customers have access to Amazon’s customer support any time of the day or night, reachable by phone or email. They also have an in-depth service page that may be able to answer your question or solve your problem.
In the rare case that you received a product from Savvy Turtle that you do not absolutely love, Amazon also handles the exchange and returns process. You can refer to their Online Returns Center if you ever want to return or exchange a product.
Savvy Turtle on Redbubble:
Along with Amazon, Savvy Turtle offers our first-rate products through Redbubble. Redbubble is a site that allows artists to share their creations and products with the world without the prohibitive costs of production.
And like Amazon, Redbubble controls the entire customer purchase process, from ordering and checking out to shipping, returns, and reviews. That means they handle your order from start to finish, and if any unlikely issue arises, they are the ones to contact. Luckily, they have a comprehensive Help Center and Return process.
The review process on Redbubble is very different from the review process on a site like Amazon, however. Redbubble uses something called “global product reviews.” This means that people leave feedback for the product they purchase, not the art or design on it. Reviews are for the basic Redbubble products (t-shirts, stickers, posters, etc.) and are not reflective of our designs or artwork. That means that reading the reviews on Redbubble is mostly helpful for deciding about fit and fabric for our t-shirts.
Savvy Turtle Shop and Books Section:
Savvy Turtle is excited to announce that soon our customers will be able to purchase our excellent products directly from us, and not one of our authorized retailers like Amazon and Redbubble. Check back soon for more information on how to do this.
How to Buy from Savvy Turtle
Don’t Buy Savvy Turtle Knock-offs
Since 2000, Savvy Turtle has been making a name for ourselves by creating attractive, funny, and cool products that people love. Because we have our finger on the pulse of trends and are always making new, exciting products, many imitators have tried to counterfeit our work. And as we all know, imitation is the highest form of flattery. That’s why we take it as a compliment when people attempt to forge our designs and pretend to offer the same high-quality products as Savvy Turtle.
However, this is bad for our customers, because they may believe that they are purchasing our superior goods, when, in reality, they could be buying inferior products. That’s why we ask our amazing customers to help us identify and remove any such counterfeiters that are out there. If you see someone pretending to sell Savvy Turtle merchandise outside of our authorized sellers, please contact us here and let us know!
It is very important to us that our customers are aware of counterfeits and do not purchase these fake products unknowingly. At Savvy Turtle, we are proud of what we make and guarantee that the fit, material, and design of our products are of excellent quality. But if you buy a counterfeit Savvy Turtle product, we can make none of these assurances. If you purchase a knock-off and are unhappy with any aspect of the product, we cannot offer you any assistance. To protect your purchase and make sure you are thrilled with your merchandise, only buy from authorized Savvy Turtle sellers!
How to Find Authentic Savvy Turtle Products
As of right now, there are a few ways that you can confidently purchase Savvy Turtle products with the peace of mind that you will receive a genuine product. And the good news is that you can purchase our outstanding products from anywhere in the world! Simply click on the links and your web browser will automatically bring you to the authorized selling page for your country.
Here is the definitive list of authorized sellers of authentic Savvy Turtle products:
These are the only places you can currently purchase authentic Savvy Turtle goods.
Think you have found counterfeit Savvy Turtle merchandise? Please let us know right away.
How We Work
Here at Savvy Turtle, it is very important to us to be clear and transparent with all of our customers. That’s why we want to lay out how we work.
People absolutely love our quotes! That’s one of the reasons Savvy Turtle has become one of the most popular brands for our daily inspiring quotes. If you were wondering how we find and pick our quotes, what credit we give to the authors, and how to have your quote in our daily inspiring quotes, read on.
Where We Get Our Quotes
Here at Savvy Turtle, we handpick all of our quotes. When we find or see a quote that we think will inspire, entertain, or make people happy, we decide to add it to our daily inspiring quotes so that more people can see it and get inspired.
We respect all authors for the hard work that they do. That’s why we always provide clean, direct links to the author’s website, social media profile, or Wikipedia. We believe in giving credit where it is due, and we want the author to have full recognition for their work.
We choose not to use affiliate marketing or search-engine optimization to market and advertise the authors on our website. We simply provide a link to the author next to their quote in our Daily Quotes editorial. We do not pick quotes based on the author. From presidents to indie authors and poets, we have used quotes from every type of person with every level of fame. We believe that the quote—and the inspiration it provides—is much more important than the societal value or popularity of the author.
We absolutely never sell quote spaces, and there is no way to submit your quote for consideration or to pay us to use your quote. We believe in hand-picking important, inspirational quotes without the influence of the author’s notability or money.
For the Authors
We always make a sincere effort to find the writer who made the quote and link back to their work, using Wikipedia, Google, and Goodreads. If we absolutely cannot find a webpage to link to, we will only include the authors name next to their quote.
If we pick your quote to feature in our Daily Quote editorial we will contact you and let you know that your quote is being featured on Savvy Turtle.
If your quote is featured on Savvy Turtle, we will never ask for a reciprocal link. We link to you, but there is absolutely zero pressure to link back to us. If you choose to do so, we will be very grateful, but you are under no obligation.
From the beginning, Savvy Turtle decided not to partake in gimmicky marketing. That’s why our website will always be 100% free of all annoying popups and iframe ads. We pride ourselves on being different, and on always putting the customer experience first.
Still Have Questions About Savvy Turtle?
If you have an unanswered question or concern, feel free to reach out and contact us here. We look forward to hearing from you and helping to make sure that all of our customers are completely happy with our products.